Frequently Asked Questions

What customization options are available?

We offer embossing, laser engraving, and printing services on most of our products. Custom logos can be applied in various sizes and locations. Contact our sales team for specific customization capabilities based on your product selection.

What is the minimum order quantity?

Minimum order quantities vary by product category and customization method. We work with organizations of all sizes, from small businesses to large enterprises. Contact us for a quote tailored to your needs.

How long does customization take?

Production timelines depend on the complexity of customization and order size. Typically, orders are completed within 2-4 weeks. Rush options may be available. Please discuss your timeline when requesting a quote.

Do you ship to the US?

Yes! We provide dropshipping and fulfillment services for both US and Canadian markets. We handle all shipping logistics so you can focus on your business.

Can I see samples before placing a large order?

Absolutely. We recommend viewing samples to ensure quality and customization meet your expectations. Our sales team can arrange this during the quote process.

What payment methods do you accept?

We accept major credit cards, wire transfers, and account terms for qualified businesses. Contact our sales team to discuss payment options for your order.

How do I integrate a promotional program with our employee rewards system?

Our team has extensive experience with points-based redemption programs. We can work with your HR department to design and manage a fully customized employee recognition program. Let's discuss your needs.

Still have questions? Our team is here to help.